Refund policy

At Yara Modest Wear, we value your satisfaction with your purchase. If you are not entirely happy with your order, we offer a Refund Policy that allows you to request a refund within 7 to 14 days from the date of receiving your order. Please review the following terms and conditions for our refund policy:

Eligibility for Refund:

  1. To be eligible for a refund, your item must be unused, in its original condition, and in the original packaging.
  2. The item must be returned within 7 to 14 days from the date you received it.

Non-Refundable Items: Certain items are not eligible for a refund. These include:

  • Items that have been used or washed.
  • Items with obvious signs of wear.
  • Custom-made or personalized items.
  • Earrings and other pierced jewelry for hygiene reasons.

Return Procedure: To request a refund, please follow these steps:

  1. Contact our customer support team at +94 77 177 3313 to initiate the return process.
  2. Clearly state the reason for the return.
  3. Carefully package the item and ship it to the address provided by our customer support team.

Refund Process:

  1. Once we receive and inspect the returned item, we will notify you via email.
  2. If your return is approved, your refund will be processed, and a credit will be applied to the original method of payment within a reasonable timeframe.

Shipping Costs: Shipping costs for returning the item are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Late or Missing Refunds: If you haven't received your refund within a reasonable time frame, please check your bank account and contact your credit card company. It may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at +94 77 177 3313

Questions and Assistance: If you have any questions or require assistance with the return process, please don't hesitate to contact our customer support team at +94 77 177 3313.

Policy Changes: Yara Wear reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website.

By making a purchase from Yara Wear, you agree to and acknowledge this refund policy. We appreciate your trust in us, and we are committed to providing you with high-quality products and excellent customer service.

[6th NOVEMBER 2023]